Day Services Team Lead

Crabtree Living Solutions is growing, and we’re looking for a compassionate, energetic, and organized Day Services Team Lead to guide our team in delivering high-quality, person-centered support. If you’re passionate about helping people live fuller, more independent lives and you thrive in a fast-paced, community-focused setting, we’d love to hear from you.

About the Role

As the Day Services Team Lead, you will oversee day-to-day operations of our day services program, ensuring safe, engaging, and meaningful activities for the individuals we support. You will lead and develop a team of support professionals, coordinate schedules and resources, uphold regulatory and quality standards, and collaborate closely with families, guardians, and partner organizations.

Key Responsibilities

• Lead, train and coach, and support a team of day services staff to deliver person-centered support and outcomes.
• Assist with planning daily schedules, activities, and community outings aligned with individual goals.
• Oversee completion and review of support plans, risk assessments, incident reporting, and documentation as assigned.
• Ensure compliance with health, safety, and safeguarding requirements; champion a culture of quality and continuous improvement.
• Build positive relationships with participants, families/guardians, external professionals, and community partners.
• Monitor progress towards outcomes; analyze data and feedback to improve service delivery.
• Support behavior strategies and de-escalation approaches in line with individual plans.
• Manage resources, equipment, and transportation logistics to support safe, inclusive access to the community.

About You

• Experience in day services, community programs, disability services, education, or related social/health care settings.
• Proven experience leading or supervising a team, with strong coaching and mentoring skills.
• Skilled in person-centered planning, safeguarding, and outcome-focused support.
• Excellent communication, organization, and problem-solving abilities.
• Comfortable working in dynamic environments and making sound decisions under pressure.
• Computer literate with proficiency in scheduling, documentation, and basic reporting.
• Relevant education or training (or equivalent experience) in social care, psychology, education, rehabilitation, or a related field.

Requirements

• Ability to work primarily Monday–Friday daytime hours, with flexibility for program needs.
• Successful completion of background and reference checks and verification of right to work.
• Valid driver’s license and willingness to travel between program sites and within the community, if required by the role.
• Up-to-date CBRF certifications on the UWGB Registry relevant to the role and local regulations.

What We Offer

• Competitive salary commensurate with experience.
• Paid time off.
• Ongoing training, certifications, and career development opportunities.
• Supportive, values-driven culture committed to inclusion, dignity, and empowerment.
• Opportunities to shape innovative, community-based programming.

Schedule and Location

This is a full-time, weekday, on-site position based from 8:30am-4:30pm. 

About Crabtree Living Solutions

Crabtree Living Solutions provides person-centered support that empowers individuals to build skills, pursue interests, and connect meaningfully with their communities. Our teams are dedicated, creative, and driven by the belief that everyone deserves the chance to thrive.

How to Apply

Please submit your application and resume using the online application on this page.

Crabtree Living Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and the people we support.